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"Outcomes and Open Source: How CIOs can delight the Board" - Traditional contract terms and SLAs are not delivering the outcomes businesses want from outsourced suppliers - and the CIO is frequently the one in the middle carrying the can for this disappointment.
In this webinar, Richard Sykes and Brian Meenagh discuss how to go about aligning contracts, goals and incentives - and thereby activities - towards delivering the value the business needs from its suppliers.
WEBINAR -
22 September, 2009.
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